Testimonials

Happy family in front of their house
Fantastic business and service from top to bottom, start to finish.Our roof was damaged in a hail storm. Tony, Jordan, and the rest of the 21 Roofing team estimated damage within $50 of the estimate provided by our insurer. I wasn’t expecting that, but it was an impressive start.Tony made the onboarding process simple. He was extremely instructive and helpful, answering any and all questions that we had around process, costs, repairs, shingle styles, and more. As a newbie to roof repairs, he couldn’t have made things easier for me to understand.Scheduling was then a breeze and the installation took place in a single day! Jordan ensured it ran smoothly, and I was thoroughly impressed with the speed and quality of the installation. It ran like a symphony.If you’re looking for any roof-related services, look no further than 21 Roofing.
We can’t say enough good about the service we received from 21 Roofing Group! My husband called on a Friday night because we noticed a leak in the roof and within an hour we received a call back from Richard . He was able to come and do an inspection that following Monday ! Pretty awesome after a holiday weekend !Had us scheduled and the roof repaired within a week .Everything was perfect . Pictures , an estimate in writing , and now a certificate of completion with a guarantee .The company is professional , very reasonably priced , friendly and came out when they said they would- dependable ! They get our 5 stars!Thanks - The Burch’s , Lancaster SC
We called when we bought a new home in Sherrills Ford. We needed a roof evaluation which they responded to immediately, and then presented three options. Once we bought our home, the team installed our roof within a week! Everyone has been extremely courteous, responsive and professional. I would definitely use them again!
Can't say enough about this roofing group. Tony and his staff have been extremely helpful, courteous and responsive in walking us through our roof repair. I got their info from a group on Facebook after hearing that they were fair and affordable (well, considering the project) and would highly recommend them to everyone else!
I love 21 Roofing Group! Tony and Eric are tremendous at what they do. Very caring, organized and professional. I don't call anybody else in the Charlotte area for my roofing needs. Give them a call, you will be delighted!
Tony and the team did a fantastic job replacing our roof. Every step of the way from initial contact to post project completion was clearly communicated, all timelines were met and completed as promised. No surprise fees or changes to the original, final cost was exactly as quoted. And for the win, the house has been dry throughout the rainy season.Thank you Tony and 21 Roofing.
Tony and 21 Roofing have been very patient and professional throughout the planning process. We never felt pressured to compromise our plans and are very happy with the service we have been provided.
21 Roofing has always been wonderful to work with. They replaced my roof and gutters years ago and I have worked with them for years as a real estate professional. I always call Tony first and will always recommend them as top notch roofing professionals.
21 Roofing and Tony are my go to for all my business and personal referrals. Always very responsive and professional service.
Overall phenomenal experience. Communication was on point throughout the process. Quality of work was a 10. The clean up after the job was amazing. Would have not know they were even there.
21 Roofing Group was recommended by a neighbor. Even though they were not the cheapest estimate, we selected them based on the time taken for a comprehensive assessment of our roof. They provided excellent customer service and we were very pleased with their work. They are also a local outfit which is an added plus. Highly recommend them.
We contacted several local roofing companies requesting quotes to repair our roof leak. We choose 21 Roofing. They had the best price, best schedule to complete the work, and did an outstanding job. When it's time to replace my roof, I will call 21 Roofing.
Hurricane Ian winds caused damage to the front fascial on one of the eaves on my house. I called 21 Roofing and they had an appraiser out within two days and finished the project in 3 days. Excellent response and work in completing my project.
I was very pleased with the professionalism of this company! They were very communicative throughout the entire process. The onsite crew was always on time, helpful with making necessary decision and installed a great product! I WILL use this company again!
I was extremely satisfied with the work done by 21 Roofing Group. They were incredibly responsive and available to answer any and all questions. They were punctual for their appointments and communicated clearly regarding the job. They replaced our roof in the amount of time promised and did so very professionally. I would definitely use them again.
21 Roofing was very responsive to answer any and all questions that I had. The work they performed on our roof was also great quality. They were able to start and complete it that same day.
We had a leak in the roof. The 21 Team came and completed a thorough inspection, determined the cause, a penetration from a vent boot. The repair estimate was done quickly and they returned for the repair on time and stayed within the estimate. I will use 21 Roofing Group again!
After reviewing 3 offers on roof and gutter replacement, I choose 21 Roofing Group based of the following:- Excellent customer service of the initial walkthrough with Tony (VP of 21 Roofing Group)- Excellent customer service from the staff of 21 Roofing Group to include the front desk, operations manager, site manager, and oversight manager- Excellent communication between office and oversight manager- Exceptional value of the entire project; very competitive in pricing- Quality of GAF material and the warranty as expressed by 21 Roofing Group and GAF; up to 10 years combined-Tools of the trade including nail and metal finder, gutter press, deck repair, and use of drones to see troubled areas up close and overall health of the roof- Feedback from other customer reviewsMy overall grade with 21 Roofing Group is A+.They were on time, professional throughout the process, answered my questions as work progressed, clean and neat (even a contractor working next door commented on how clean this crew worked!) and finished the job in one day. They worked cautiously around my landscaping and were courteous to the neighbors property. In addition to having my roof replaced, 21 Roofing Group also installed new six inch gutters (in black) around the home. The same care went into the gutter installation as the roof. I am pleased to say that my home has never looked better. The decking around the problem areas fixed and gutter wide enough to capture the rain rom a high pitched roof.Lastly, and this is very important: The communication and timely followup AFTER the completed project to address concerns is what separates this company from the rest. The oversight manager and the site manager came back to my home two days after completion to address minor details to siding and eaves.Minor issues or concerns will arise after the work is completed and a final walkthrough is performed. This company treats the work as if it was their own and will do everything necessary to see that the project wraps up positively. At times, that may mean that the owner of the this company and all pertinent associates will meet at your property, make recommendations/alterations to the satisfaction of all concerned. A very rare business quality that is hard to find.I will not hesitate to recommend 21 Roofing Group to anyone needing a new roof of gutter system based on my personal experience and that it aligns what others have reviewed. My best to all of them!Update: July 31, 2022: Special shout out to Erik Ramirez and his associate Nick. My roof posed unique issues with valleys and runoff during heavy rains. Erik came out to my home with his roofer Nick to re-examined the problem areas and fix them appropriately. The issues are resolved and this level of taking care of the customer is paramount. Many thanks to Erik, Nick, and the 21 Roofing team for their expertise and after care. This is another reason I will not hesitate to recommend this organization to anyone needing new roofing. BRAVO team 21!!
Very thankful for all at 21 Roofing Group for your recent help to replace our roof! A huge shoutout to Tony and Erik for your attention to all the details, your flexibility, and outstanding follow through, and Ivy too for your timely communications! The crew worked quickly and efficiently. Our roof looks fabulous! Thank you all for everything! Highly recommend!
Tony came by this afternoon and he figured out our problem really quickly and was able to patch it just as quickly! He was very kind and professional! Would recommend 100%
Chris and his crew were very professional and knowledgeable. I had various wind damage on my soffits on both sides of the house with open gaps and birds were coming in out and also making a nest. They also completed shingle repairs and pipe boot repairs to further any roof damage and leaks. I highly recommend this company and I will be using them once my roof is ready for a re-roofing. Thank you guys for everything.
Call them first! They were the 3rd company we had called. I wish I would have called them first. Tony was so friendly and kind. He did the inspection and pinpointed the problem area. After the inspection, they had a quick turnaround and fixed the roof just days later. It took the stress out of what had become a difficult home repair.
I use 21 roofing a lot for work and they are highly reliable! They respond to everything same day, very communicative, and very swift with repairs. Perfect service!
Very professional company. Impressed by Tony who came out as promised within 24 hours of my call. They fixed both structural concerns & the roof area around the chimney on a home we were selling in Statesville. The work was done a week after we accepted the bid. Would definitely recommend and use them again.
We are a 19 building condominium in the Sedgefield neighborhood. We have used 21Roofing for repairs on several of our buildings and the replacement of 6 complete roofs. Their pricing is very attractive and the quality of their work is most satisfactory. They have been very responsive when we've had emergency issues arise. The crews they use are very respectful of our property and homeowners. They communicate well and show up on time. They are efficient and get the job done quickly. Most importantly, their crews do a thorough cleaning of the work space before leaving. Highly recommend!
Very professional and came out quickly to access the issue and perform the repairs. 21 Roofing Group is my go-to roofer going forward.
21 Roofing Group showed efficiency from the the first contact for an estimate to the final detail. Everyone was friendly, professional and attentive to details. My new roof looks great and I highly recommend 21 Roofing Group.
We contacted 21 Roofing Group about some roofing issues in a home we recently moved into: a leaking skylight in a screened porch and water damage around a dormer. Although the latter issue had been identified in an inspection by another company, we weren’t happy with the timeliness or quality of communications from that roofer. So we called 21 roofing group based on on-line reviews.Tony promptly came to our house and conducted a very thorough inspection of our roof, going well beyond the issues we had called about. He climbed on the roof, used a drone, and entered the attic crawl space through a narrow entrance we hadn’t previously been aware of. He took many photographs and was able to document a number of issues missed by our original inspector. Among these was incorrect installation of the roofing on two flat areas of the roof (one over the screened porch) and gutters and downspouts that were too small given the size of the roof.To make a long story short, we contracted with 21 roofing group to replace the flat sections of roofing, install new gutters and downspouts and repair the damaged area around the dormer. After the work began, the crew concluded that the flat roof over the screened porch could be repaired rather than replaced, at a substantial savings.All of the work was performed promptly and meticulously. The leaks have stopped, the gutters no longer overflow, and we are confident that numerous issues have been resolved or staved off. Communications by Tony and others within the company were always prompt, clear, and helpful. We are very happy with their work, expect to use their services again when our roof needs reshingling, and will enthusiastically recommend them to others.
Hands down best roofing company in Charlotte! We are adding a covered patio to our backyard, and construction these days is TERRIBLE! Of all the companies we’ve had come out to work in our home, this has been the easiest company to work with and with quality work. The guys showed up early and waited in their trucks until the appointment time. They completed the roof in a timely manner and cleaned up after themselves. The roof looks awesome and blends so well with our existing roof. Later in the day, Erik, the owner, came by to check on the work. We are beyond pleased with 21 Roofing. If only they could teach all the other construction crews we are working with to be punctual and provide quality work, we could actually finish this addition.
21 Roofing did an excellent job, I highly recommend. We hired them to repair a section of our front porch roof and replacing rotted trim wood underneath. Everything from estimate to finished work ran smoothly. Tony, Marvin, Ivy, and Jason were great to work with. End product looks great, clean, professional. A job well done.
Had 21 Roofing to replace gutters and fascias. All was done in 1 day.Did see that one gutter didn't slope to the downpipe, sent an email and it was fixed the day after. Very professisonal!My best recommendations
We lost a shingle during a windstorm in early January. 21 Roofimg Group answered right away and had someone out within 2 days. They quoted us a price which was basically what they charge for the first hour and said they noticed a couple of other problems and fixed them as well for that price. I would recommend 21 Roofing Group to any one foe their customer service, professionalism, and their workmanship. They were amazing.
We are a community management company. We have recently been using 21 Roofing more and more. They are very responsive. They keep me informed step by step and no one has called to say something was wrong. I am the Community Work Order Manager and really appreciate their thoroughness.
I had a big problem- I bought a house that not only needed a new roof, but there were structural issues resulting in major leaks into the porch. I was having a hard time finding anyone to even check out my structural problems, and 21 Roofing went above and beyond helping me with bringing in a partner to perform the structural repairs. They finished this part and completed the new roof all within a few days. The team was fast, professional, communicative, performed exceptional quality work, and proved that they held customer service as the top priority. I'd recommend this company to anyone in the area needing roofing work.
Total roof and gutter installation completed with excellent customer service and high quality work. Work included metal on porch area roof. Consultation regarding colors/finishes included.
Wow, finally a company that does quality work, quickly and calls you back. With a recent issue with how our roof aligned to our gutters causing our facia to rot, we reached out to 21 Roofing along with a few others to ensure everyone was coming to the same conclusions on the root cause and a fair bid. 21 Roofing worked with us through a few different options based on suggestions I researched, had the best price and was always responsive within the same day as we went through the bid process. The job could have been done in less than two weeks of reaching out to them had I not tried to get competitive bids. The final project is great. I couldn't recommend them more!
21 Roofing did a great job from beginning to end. Very professional with all contacts, great value, work and clean up we’re done very well. Very timely. Would highly recommend their services!
21 Roofing replaced our roof and we were very pleased with the whole process. Competitive pricing, fast scheduling, very professional crew, and they did a great job cleaning up our yard afterwards. 10/10 recommend.
21 Roofing is one of the most responsive companies I have ever used. I have used them multiple times for different roof repairs and each time over more than 5 years, they have always provided fast service. They stand by their work and are great at communicating when they are coming and what specifically they are working on. I highly recommend them for any roofing work, and will definitely use them again.
Whole-home roof replacement in ~10 hours. These guys are pros. Straightforward scheduling, arrived when they said they would. Zero issues, would absolutely recommend!
I have had the best experience working with 21 Roofing. They repaired a few holes in my roof from other contractors and did so efficiently and exceeded my expectations by finding a few other holes that I didn’t even notice. Highly recommend. Will definitely use them again.
Highly recommend! I had a leak from my roof coming into the home. This company responded to my request immediately and had someone out the next day to look at my damaged roof. They accessed the damages and repaired everything right away. A+ experience.
Kudos to 21 Roof Group for coming out on short notice to tarp a roof and prevent further damage until a longer term solution was decided. They saved us from a much larger bill
21 Roofing Group is my go-to roofing company. They are excellent at communication and are always quick to inspect my homes and provide estimates and repairs. I recommend them to everyone I know for roof repair and installation.
Louie was so easy to work with. We planned a date and his crew was here at exactly 7:00 a.m. We love our new roof! The work was great!
We Sold Our Home and there were several roof repairs that need to be addressed in a very time sensitive period. 21 Roofing responded immediately, got everything repaired in a very professional manner. I would highly recommend.
Excellent experience, Tony was a pleasure to deal with. Easy to schedule and work was done quickly and the crew were respectful of our property and left no trace behind.
We chose 21 Roofing after getting multiple quotes. They were by far the most competitive quote we received. Our roof was around 20 years old and in pretty bad shape. We could not be happier in choosing 21 Roofing. They went over and beyond with our home even replacing the roof of my 10x12 workshop/shed for no additional cost. Cleaned our gutters and reinstalled the gutter guard. GAF architectural shingles, 19 sheets of OSB and new flashing; our roof has never looked better. I’ve already recommended 21 Roofing to two other home owners. The most rewarding aspect of choosing 21 Roofing besides the amazing value is the peace of mind knowing everything was done right. Thank you 21 Roofing!
21 Roofing Group was an absolute delight to work with. Roofing and other home repairs can be stressful but they handled my damaged roof, the claim process with through my insurance, and scheduling/installation with ease. Their entire crew is professional and I am so glad I chose them!
If you’re looking for roofing companies look no further! 21 Roofing was responsive, fair, and pleasant to work with. They’re everything you’re looking for in a roofing company. They came to my home the day after I called. Would highly recommend!! Thanks Tony!
21 roofing group was awesome. They were very responsive and attentive.My new roof looks fantastic. I will be needing siding in the near future and will definitely call them back.
I had a great experience with 21 Roofing Group! Tony and Ivy were so responsive and helpful with all of my questions throughout the process. We had a new roof and gutters installed and the final result is great. Would highly recommend!
Very responsive. Leslie worked to get someone to assist me with my storm damage repair despite being booked up. Manager Tony was also very responsive and helped on-site worker Joel get what he needed. Joel was friendly and quick but thorough - he found and repaired additional storm damage I hadn’t been aware of. All at a good, fair price. Recommended.
We had a great experience with 21 Roofing Group! They were extremely responsive and were able to meet with us the same day that we reached out. The job was done within 2 business days!We needed to match existing gutters for a small office addition and it turned out perfect.Everyone was professional and knowledgable - SO easy to work with. Highly recommend.
I had a leak in my roof. They came out to give me an estimate. Looked in the attic and on the roof. Sent me an email later that day with multiple pictures attached. Came out to the repair work a few days later (first date I was available) and did the work. Let me know that the job wasn’t as large as they thought and charged me much less than the estimate. Honest people. Showed up on time. Courteous. I would highly recommend them.
I called 21 Roofing Group and from the estimate to the invoice, they were awesome to deal with! They were on time, worked quickly and professionally, and did a great job on the cleanup. 10/10 would recommend using these guys!
It was simply a pleasure to work with Tony and his team to A) figure out why my roof was leaking and to B) fix it for a very reasonable amount and within a short period of time! I will definitely keep 21 Roofing as my first choice for any roofing needs going forward. I would highly recommend giving them a chance to earn your business as well.
Input query requesting estimate. Same day turnaround. Personable. Professional. We've used 21 Roofing Group for all our roofing needs whether repair, closing inspection, siding, gutters etc and for two homes. Wouldn't think of calling anyone else...
I've been recommending 21 Roofing group to my clients (I am a Realtor) because over and over again they have better prices compared to other roofing companies, and never seem to push for more than what is actually needed. Not only that, they always come on time and respond quickly.
21 Roofing was easy to deal with and friendly. I had a roof leak and they provided with a quote of what they thought it would take to repair the leak. Once they actually started the work and found the leak it ended up costing me less than they had originally quoted. I would recommend them.
Great company to work with. Erik in sales was easy to work with. They found more damage then was quoted and we had to fix the whole roof not just the leaking portion. The cost was reasonable even with the added damage that was found. I would recommend for repairs and for replacement of any roof.
I highly recommend 21 Roofing Group. They are very responsive in getting back to you, submitting quotes, and getting the work done. Great company overall!
My real estate team has been using Century 21 for our roofing inspections and repairs. The team they have there is very professional and quick response time. Very knowledgeable about their business and easy to work with. I highly recommend them.
Excellent work, knowledgeable, affordable and courteous. Louie at 21 Roofing Group is a trusted name in our neighborhood and I won't hesitate to call back next time something is needed. His team fixed a roof problem left by previous roofers who took shortcuts and caused leaking into our sunroom. Glad it is fixed correctly now.
Having 21 Roofing install my roof was a very good experience. They were efficient, polite and very diligent on their cleanup.
We have used 21 Roofing for several roof repairs since we bought our house with an older roof 3 years ago. The time came for a full roof replacement, and we didn't hesitate to call them for the job. They are always a pleasure to work with, respond quickly, and do excellent work. We love our new roof, and highly recommend 21 Roofing for all your roofing needs!
We had 21 Roofing replace our entire roof, replace a sky light, and manage new gutter installation with soffit and fascia repair in February of 2020 and they did a fantastic job! Highly recommended! Yes a roof replacement is a very messy job, but 21 Roofing manages to clean up very well after the job is complete!Very happy with our choice!Mitch & Elizabeth Campbell
I feel like the folks at 21 Roofing Group deserve a 6 out of 5 stars because they were extremely awesome to work with! Tony, Ivy, and the rest of the team were on the ball from start to finish, and made our experience super easy. Hugely impressed with how communicative they were throughout the project, both proactively and in response to my inquiries. The roofing crew was punctual, professional, and incredibly efficient! They made several passes around the yard after installing the roof to clean up as much as possible. Highly, HIGHLY recommended!
Really buttoned up organization. Extremely organized, accountable and competent. Would use them again if needed. Extremely impressed!
Wow! Impressive work by the team at 21 Roofing and I mean throughout the entire process after we bought a new place. Tony was great from the very beginning with being very responsive and helping with simple suggestions such as colors or fixes for longevity. Impressed by the speed and quality work of the team. I'd be an advocate for Tony and his team any day!
Erik and staff are a pleasure to work with and exceed all expectations. Exceptional quality and very professional.
Great job. Clean up was a little lax. Left a lot of nails on the roof. When it rained they washed onto my neighbors driveway.
I recommend 21 Roofing to anyone. They did a great job. Communication from start to finish was great! The owners truly value customer satisfaction which I experienced first hand. The crew did a great job and went above and beyond.
I referred my real estate clients to 21 Roofing, and have always had a good experience with the company. They have done an excellent job and always come in at a fair price.
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