Our Roofing Company is Still in Business

Our Roofing Company is Still in Business

At 21 Roofing Group, we want to assure you that we will continue to stay operational as long as we are permitted to. We recognize that some roofing emergencies cannot wait or you could risk more damage to your home in Charlotte or Raleigh, North Carolina. We have trained all our employees in accordance with CDC guidelines for the safety of your family, as well as theirs.

We have instituted several new capabilities to provide peace of mind for our customers, including being set up to do consultations via the phone or internet (using Zoom or Facetime), so you can avoid human interaction while still getting answers to your roofing questions. By using technology to our advantage and yours, we can accept roof images and videos via upload through contact forms.

Another thing to remember is that we do not need to come inside your home or in contact with you or your family to take care of roofing, siding, or gutters. Hence, if you’ve been putting off any of these services and would like to schedule them now, we are more than happy to help you.

To our Realtors: We can quote repairs based on the Home Inspection Report. Please feel free to contact us with any questions or with your property information so that we can get a quote to you as soon as possible.

We hope that you and your family are doing well. Stay healthy!

- 21 Roofing Group Team

Roofing Insurance: What You Need to Know Before Making a Claim

claim on your roofing insurance

Insurance is a tricky thing, no matter what variety you have! Medical, home and auto insurance all require the same basic things, such as deductibles, paperwork and knowledge before you go into making a claim. Here at 21 Roofing Group, we don’t want our clients to be left high and dry should they want to make a claim after a storm or other damage that has occurred to their roof. If you are considering making a claim on your roofing insurance, here are a few things you need to know.

First, you need to have a good working knowledge of your policy. This isn’t always easy, especially in complex or commercial roofing cases, but it is essential before you make a claim. In some cases, the damages to the roof might actually be better if you paid them out of pocket rather than filing a claim! Read through your policy carefully and in good weather before something happens to your roof.

Second, make notes of what your policy will and won’t cover. A small shorthand paper kept with your policy can be invaluable for when you have a question that needs a fast answer. Policy exclusions often include damage that is done by the homeowner, if your roof needs replacement due to age, and also certain materials.

Finally, be sure to call your agent if you are considering making a claim. Many insurance companies are real sticklers for details and will negate the entire claim (and the payment of the bills!) if certain procedures are not followed.

If you have questions about roofing in Charlotte, North Carolina or how we work with insurance companies, please contact us today at 21 Roofing Group.

21 Roofing Group- Now Serving Raleigh and Area

21 Roofing Group- Now Serving Raleigh and Area

21 Roofing Group has now extended its roof replacement services to Raleigh, North Carolina and the surrounding area.  The exceptional service and premium products we are known for in Charlotte will now be offered in areas such as Raleigh, Apex, Chapel Hill, Garner and many other locations within the area.  We use only the highest-quality Atlas & GAF shingles for our roof replacement services, ensuring your family and your home will be protected for years to come.

We understand how stressful it is selecting a roofing company to replace your aging roof, and we are confident you will find 21 Roofing Group honest and upfront, and our services fairly priced.  Take it from our recent customer, Tara B.:

“I’ve never felt more comfortable with a company and with the owner, Erik. He is honest and dependable and delivered on all his promises. After full roof replacement, he left my property better than before, and the work was great. His whole staff was amazing, and I can’t believe how fast it went. Pricing was very reasonable. I recommend them for any of your roofing needs. He did my large roof and fixed my chimney in one day. Faster than promised. Thank you, Erik!”

If you’re in the Raleigh, North Carolina area and need a quote on a roof replacement, please don’t hesitate to call us.  Louie D’Elia and his team of professional roofers will be happy to walk you through the process.  If you’re in the Raleigh area, contact Louie today at (919) 599-7950.

4 Warning Signs That Your House Needs Roof Repair

4 Warning Signs That Your House Needs Roof Repair

Every homeowner is dedicated to giving their home’s crowning glory, its roof, the best care so they can enjoy the long-term benefits for as long as possible. Roof repair is, therefore, part and parcel of a roof’s maintenance. Here are some tell-tale signs you need to watch out for:

  • Age. A roof that is well beyond the 20 to 25-year mark is a perfect candidate for repair. Factors such as exposure to harsh climatic conditions over the years may affect the longevity of the materials used to make the roof, causing the roof’s functionality, and lifespan, to be decreased.
  • Missing Granules in Shingles. Old shingles or damage by the weather may contribute to granule loss, making the roof susceptible to fire accidents or harsh UV rays, and the roof may lose its aesthetic appeal. A simple look by the layman’s eye can pinpoint this loss.
  • Falling Shingles. If the roof was not installed by a certified professional, is aging, and faces attacks from strong winds on the regular, the shingles may start to fall off, weakening your roof and causing a need for roof repair.
  • Drip Drip Drip. That annoying drip after drip from the roof after it rains should be a wakeup call.

Fixing your roof the moment you heed to these warning signs saves you a lot of future damage costs, and gives you peace of mind. Call us at 21 Roofing Group for competent roof repair services you will forever be grateful for.

4 Signs it Might Be Time for A New Roof

4 Signs it Might Be Time for A New Roof

Your roof does a lot of the heavy lifting when it comes to the protection of your home from the outside elements, which means it also takes a fair brunt of the beatings from weather and debris.  However, roofs are meant to withstand the elements and hold up well over many years, with most roofs expected to last at 20 years before you are in need of a replacement.  If you know that your roof is hitting anywhere near that mark, or if you have any question about whether it is time for you to get a new roof for your home, it is probably wise to assess some key indicators that signify a potential need for a new roof.  While none of these automatically mean you will need an entire new roof, they are each signs that you should certainly have your roof looked at, or that you are at least in need of repairs.

  1. Leaking or signs of water damage on the ceilings of your home.  This should be a no-brainer, and is a clear sign there is a problem somewhere on your roof.  While you might not need a full-roof replacement, it is important to address this issue immediately to prevent further damage, which is important if you want to prevent much higher repair costs later on.
  2. Curling or buckling shingles.  These might be most prominent in areas that receive a lot of direct sunlight; however, they can happen anywhere.  These are a sign that your roof is no longer giving your home the protection it needs, as the shingles are no longer covering and protecting your roof as needed.  This is a sign you probably need a new roof.
  3. Missing shingles.  A strong storm may loosen or blow off a shingle or two, but if you are missing more than a few shingles, it is likely telling you something about the state of your roof overall and letting you know the adhesion is compromised or the shingles and roof are just getting too old.
  4. Shingle granules in the gutters.  This is another sign that tends to pop up during the end of a roof’s lifespan.  If you are noticing a lot of shingle granules in your gutters or washed down and at the bottom of your drain spout, it would be wise to have a roofing contractor come out and inspect your roof to see if a repair or replacement is in order.

If you notice any of these signs with your roof, call us at 21 Roofing Group today.  Don’t put off the protection of your home and risk costlier repairs in the future if these current problems go untreated.  Let us help you protect your home and belongings today.

3 Things to Look For in a Great Roofing Contractor

3 Things to Look For in a Great Roofing Contractor

You take the care, maintenance, and protection of your home seriously.  This is why getting a great roofing contractor should be important to you when considering where to look for your roofing repair and installation needs.  But what things should you look for in a great roofing contractor?  Here are just a few things to help you get started on your search.

  1. A written estimate.  Look for a contractor who will give you a written estimate on the job.  That way, you can know what all the fees and costs are related to, and you will be better prepared to understand where additional costs might need to be tacked on if there are unforeseen structural complications.
  2. Workers’ compensation/insurance.  This is incredibly important, as you do not want to be held liable should any injury occur on your property.  A good roofing contractor will have proper insurance for himself and all his employees.
  3. Proper licensing and exceptional warranties.  At 21 Roofing Group, we are Master Elite Certified, which is something only 3% of roofing companies in the United States can say for themselves.  That means we can offer the best and longest warranties on our work and your roof—levels of warranties that are only allowed to be offered by Master Elite contractors.  This is something that can help you felt confident in the work being done and rest assured that your investment is well-protected.

These are three important items to have on your list when looking to hire a roofing contractor.  Luckily for you, our team at 21 Roofing Group can check off each of those items on your list, and many more.  Call us for your roofing estimate or to discuss your needs, and let us show you what a great roofing contractor can do for you today.

What to Expect and How to Prepare for Your New Roof Installation

What to Expect and How to Prepare for Your New Roof Installation

It can be an exciting time when you are getting a new roof for your home—think of it as bringing back new life or stripping away years from the look of your home.  A new roof is a refreshing and revitalizing addition to any home.  But when it comes to your new or updated roof installation, what can you expect?

First, you should expect your contractor to come out and do a full inspection of the site and roof so that they can give you a fair estimate of the cost and timeline.  Be aware that it is common to find surprises once an old roof is stripped away or a new roof installation begins, so don’t be surprised if the cost changes a little.  One thing that can help you be sure you are being honestly and fairly dealt with is if you are given a detailed written estimate of the job and the work it will entail.  Then, if something extra needs to be tacked on, you know exactly where the cost is coming from and how it fits in with the rest of the job.

Once the work is set to begin, there are a few things you can do to better prepare your property.  First, clear away any lawn or patio furniture.  Roofing can be messy work, and while we pride ourselves on keeping a clean workspace, you must expect some dust and debris.  By clearing away any potted plants or outside décor beforehand, you can make access for the team easier and better protect your items from any falling debris or dust.

You should also expect clear communication from your contractor regarding the progress, timeline, and any unexpected additions to the estimate.  Your contractor is your key point of contact for keeping on the up-and-up with the project, and he or she is there to help serve and meet your needs.  Don’t be afraid to talk to them and ask questions.

Finally, you should expect a job well done.  When you choose a contractor from our team at 21 Roofing Group, you can be sure that you are getting some of the finest work—work we back up with some of the best warranties and guarantees on the market!  We are Master Elite certified contractors, which means you are getting some of the best possible warranties available.  Call us today with questions or to schedule your new home roof installation.

Tips for Maintaining Your Flat Roof

Tips for Maintaining Your Flat Roof

If you have a flat roof on your home, you understand that maintenance is different for this type of roof over your typical slanted, shingle roof.  However, if you are new to a flat roof home, or are simply looking for tips of how to maintain one, let us offer you just a few rules and suggestions to keep your flat roof doing its job well for years to come.

One of the most important things you need to be aware of in caring for your flat roof is the need for clearing debris.  Flat roofs are great because they are easier to walk on and to access than pitched roofs, but this also means that they more easily hold fallen debris, such as leaves, branches, and dirt blown by the wind.  If left un-swept or cleared, such debris can turn to mulch and can damage your protective coatings and add weight to the roof.  It is also important because it can block gutters, which can create pooling, and that is a major problem for your flat roof.  You should inspect your roof every few months or after major storms to check for and clear debris.

Another related item is to be aware of any trees with lower hanging branches near your roof.  You do not want any branches to damage the protective layers, so it is wise to cut any heavy branches protruding over your roof.  This is a general safety precaution for most homes, but is especially wise for flat roof homes.

During your occasional roof check, look for any cracked caulking, tears, or bubbling and/or blistering to your roof.  All of these, if left untreated, can lead to leakage, which is certainly something you want to avoid.  If found and treated quickly, the problems can easily be remedied with a fairly simple process.  Good maintenance for a flat roof mostly involves good checking and being aware.

If you need help with any repairs to your flat roof, call us at 21 Roofing Group today and let us quickly and effectively get your roof back to functioning at its best.

What to Do if Your Roofing Has Been Installed Improperly

What to Do if Your Roofing Has Been Installed Improperly

Your roof is obviously an important part of your home.  It protects you from the elements, provides insulation, and keeps you, your family, and your possessions safe.  These are just some of the reasons why we pride ourselves on providing you with professional roofing installation and repair—because we care about you.  While we can guarantee the work of our team of trained, experienced roofers, we cannot guarantee the work done by other crews.  And with so many thins riding on your roofing doing it’s job well, what happens when your roofing company does not do their job correctly?

Unfortunately, this is sometimes the case.  As we have been called upon to repair leaking or improperly installed roofs, we have seen that not all roofing jobs are done equally.  Some of these improper installations can cause a weakening of your shingles, water to leak in and seriously undermine the structural integrity of your roof, loose and missing shingles, and easier damage to a roof come stormy weather.

We take pride in fixing those problems, so you can feel confident that your roofing has been installed correctly and soundly.  A properly installed roof should be something that you expect when having your roof installed or repaired.  However, as industry requirements and standards have changed, older roofs might not be as up-to-code as their newer counterparts.

If you suspect your roof has not been installed properly and are seeing any of the previously mentioned problems—which might also just be signs of general roof damage or need for repair—call us at 21 Roofing Group today, and we will happily come by and give you an inspection and estimate.  We offer the best warranties on the market for our roofing installations services and can’t wait to show you what a great roof can do for you and your home.